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Focusing on What’s Important

Focus Groups: How They Help You For over twenty years, I’ve been conducting focus groups with new clients. These focus groups are typically held at the beginning of the research phase and the [...]

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Too Much Information?

You Can Never Provide a Client Too Much Information Several times over the last year, we’ve had to modify the project schedule for a client in New Jersey, one of the largest retirement entities [...]

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Just Leave the Pros Alone

One of our favorite book designers lives in Minneapolis, where it begins snowing around Halloween and doesn’t thaw out till Mother’s Day—or so it seems. Rick is talented, a fitness animal, good [...]

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The Project Budget

When we present a budget to you, the client, it’s usually broken into a pie chart of a small handful of categories (writing, design, printing, etc.). But on our end, there are as many as eighty [...]

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The Value of an Index.

(For more on indexing, please read the posting from Shoshana Hurwitz, an indexer who we’ve often used.) Most clients forget about their book containing an index until we remind them of it. And [...]

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